Policies Print

Payment: multivertical_exsm_67x175
For your convenience, we accept American Express, Discover, MasterCard & Visa. Credit card guarantee is required when booking multiple appointments and for parties of three or more using salon services.

Cancellation Policy:
Services cancelled in less than the requested time will be billed 50% of the
published rate of each service. To avoid charges, please honor our 24-hour advance notice for individual appointments and 72 hours for parties of three
or more using salon services.

Pricing:
Subject to change without notice.

Gratuity:
Gratuities are at your discretion. Gratuities cannot be added to your credit/debit transaction.

Return Policy:
Aveda products purchased at Haircutters in the Park, or an Aveda Lifestlye/Concept Salon, may be returned or exchanged if  accompanied by original receipt. Aveda make-up cannot be returned. All other returns, if within thirty days, will be issued as an in-store credit. All services are non-refundable. Hair clients are encouraged to return within five days of a service to correct a cut or new color service. Gift cards are non-refundable.

Gift Certificates:
Gift cards are available for all services and products.  AVEDA Gift Cards honored. Gift cards are non-refundable.

Safety and Comfort:
Haircutters is a place to escape from everyday stresses. We want to ensure you feel safe and comfortable in our environment. If for some reason you do not feel safe and comfortable please inform our staff.

Color & Retexture Guarantee:
Haircutters guarantees 100% satisfaction with new color services within the first five days of the service.  Guaranty thereafter will be based on the use of recommended AVEDA hair products.  Color cleansing may require more than one paid service to achieve desired result and is not
guaranteed.